Contact Popout support
Email shibru127@gmail.com. Do not include passwords, payment-card details, authentication codes, or private workspace content that is not necessary to explain the problem.
Include your platform and Popout version so the problem can be reproduced more quickly.
Email support →What to include
- Whether you are using macOS or Windows.
- Your Popout version, shown in the installed application.
- What you expected to happen and what happened instead.
- The exact wording of any error message.
- A screenshot only when it contains no private workspace or account information you do not want to share.
Download and installation
Download at popout.space. Popout supports macOS 12 or later on Apple silicon and Intel Macs. Stable macOS builds are signed and notarized.
A Windows x64 installer is also available. It is currently unsigned, so Windows may display a warning before installation. Do not describe or dismiss a security warning you do not understand; send its exact text to support instead.
Accounts, billing, and cancellation
Popout uses an account to manage your subscription. Seeker and Seeker Plus renew monthly until cancelled. Cancellation takes effect at the end of the current paid period, and paid access continues until then.
For a billing or access problem, email from the address associated with the Popout account when possible. Never email complete card details. The current refund terms and narrow exceptions are stated in the Terms of Service.
Privacy and product terms
The Privacy Policy explains what Popout processes and which service providers help operate the product. The Terms of Service covers subscriptions, cancellation, acceptable use, and the desktop application.